Suzuki Cello School Vol 1 Bk/Cd
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Returns
Our policy lasts 14 days. After 14 days of the date of your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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Sale items
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Exchanges
If the goods are faulty, we will meet our obligations under the Consumers Guarantee Act to provide a solution.
We only replace items if they are damaged or unfixable. If you need to exchange it for the same item, send us an email at accounts@shearersmusic.co.nz and send your item to:
Shearers Music
380 Anglesea Street,
Hamilton - North Island
NZ - 3204
Shearers Music Works cannot accept cancellation for product that has to be imported specially at the customer’s request. A deposit may be required at the time of order, and these products can only be returned if the product is faulty or does not conform to the product specifications.
Shipping
To return your product, you should mail your product to:
Shearers Music
380 Anglesea Street,
Hamilton - North Island
NZ - 3204
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track and trace service so that you can track your returned item to us.
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